Last updated: August 30, 2026.
This Privacy Policy explains how The Travel Spark Company LLC handles information in connection with Tourism Ketchikan. It applies to this website and does not govern a booking provider, hotel, tour operator, email provider, or other third party.
Information you choose to provide
If you use the contact form, we receive the name, email address, subject, message, and consent choice you submit. The form also uses short-lived technical information to reduce automated abuse. Do not send passwords, payment-card details, government identifiers, health records, or travel documents.
If a newsletter form is marked inactive, no subscription is created. If newsletter service is later enabled, the form and this policy will identify the service and the information it processes before collection.
Information processed automatically
Like most websites, the server may process an IP address, requested URL, browser information, referring page, date and time, response status, and security signals in ordinary access and security logs. These records help deliver the site, diagnose faults, resist abuse, and protect the service. Retention depends on operational and security needs.
Cookies and local storage
WordPress and security tools may use cookies that are necessary for administration, authentication, preference handling, or abuse prevention. We do not intentionally load nonessential advertising or marketing tracking through this theme before any consent that may be required. A third-party booking surface may apply its own privacy terms when you choose to use it.
Tour and accommodation providers
Tour or accommodation results can be supplied by third-party services. Provider cards, redirects, and booking pages may process information under the provider’s own policy. Tourism Ketchikan does not receive or store your payment credentials merely because a provider link appears here. Review the provider’s terms and privacy notice before submitting information or making a purchase.
Contact messages and email delivery
Contact messages are routed to the site’s configured administrative destination using the site’s mail delivery service. We use the message to respond, investigate a correction, manage licensing, maintain records, or protect the service. Delivery across email systems cannot be guaranteed to be confidential.
How information may be shared
Information may be processed by hosting, security, email-delivery, maintenance, and booking providers as needed to operate the site or fulfill an action you request. It may also be preserved or disclosed when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a corporate transaction subject to appropriate safeguards. We do not describe this operational sharing as a sale of personal information.
Retention and security
We retain information only as long as reasonably needed for the purpose collected, legal obligations, dispute handling, security, and backups. We use administrative, technical, and organizational safeguards appropriate to a public informational website, but no internet transmission or storage system is risk free.
Your choices
You may avoid submitting the contact form, decline an inactive newsletter prompt, use browser controls for cookies, and contact us about a message you sent. Depending on applicable law, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. Identity and legal scope may need to be verified before a request is fulfilled.
Children
This site is intended for general travel-planning audiences and is not directed to children for collection of personal information. If you believe a child supplied personal information through the contact form, contact us with enough detail to locate the record.
International use and changes
Information may be processed where service providers operate, which may differ from your location. We may update this policy as the site, providers, or legal requirements change. The date above identifies the current version.
Privacy questions
Use the contact page for a privacy request or question. Do not include sensitive documents in the initial message.